SPAM AND VIRUS INFORMATION

Many times we get calls complaining of a poor network connection and the reality is that the subscriber’s computer is running slow because it was infected with a virus.

It is important to equip your computer with virus protections. If you experience technical difficulties, please complete a virus scan before calling the technical support department.

Some of the more popular current virus programs are; Sasser, Bagle, Klez, Lovsan/Blaster, Mydoom, Zafi and Bugbear.

Some of the largest companies that provide virus protection are Norton/Symantec, and McAfee Associates. There are many others.

Below is a link to an online virus tester:

http://housecall.trendmicro.com/housecall/start_corp.asp

Below is a Blaster Worm removal tool:

http://securityresponse1.symantec.coml

You can go to the following site and get many types of virus removal tools:

http://us.mcafee.com/virusInfo/default.asp?id=vrt

Microsoft also provides various virus removal tools. A tool to remove the Sasser virus is located at the following link:

http://support.microsoft.com/default.aspx?scid=kb;en-us;841720

This location provides tools for “Stinger” type virus programs:

http://vil.nai.com/vil/stinger/